09 May'24
10 May'24
1 room, 2 guests
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton
550 East Ave, New York | Thu, 09 May - Fri, 10 May | 1 Room, 2 Adults
₹0
/ night + ₹4,730 taxes & fees
(1,301 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Concierge desk
Business center
Hiking
24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Check-in: After 03:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Rochester Museum and Science Center - 0.2 km / 0.1 mi
Strasenburgh Planetarium - 0.3 km / 0.2 mi
Park Avenue - 0.4 km / 0.3 mi
ARTWalk - 0.5 km / 0.3 mi
Memorial Art Gallery - 0.5 km / 0.3 mi
Village Gate - 0.7 km / 0.5 mi
Dryden Theatre - 0.8 km / 0.5 mi
George Eastman Museum - 0.9 km / 0.5 mi
Rochester Contemporary Art Center - 1 km / 0.6 mi
Rochester Auditorium Theater - 1 km / 0.6 mi
Blackfriars Theatre - 1 km / 0.6 mi
Main Street Armory - 1.1 km / 0.7 mi
Downstairs Cabaret Theater - 1.1 km / 0.7 mi
Asbury First United Methodist Church - 1.2 km / 0.7 mi
Eastman School of Music - 1.2 km / 0.8 mi
The preferred airport for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is Greater Rochester Intl. Airport (ROC) - 13.2 km / 8.2 mi
Amenities: Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Rochester? This hotel has 6100 square feet (567 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.Dining: Enjoy American cuisine at CHAR Steak and Lounge, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.+ ₹4,730 taxes & fees
/ night
₹0
No cost EMI from ₹10,457
Free cancellation
(1,301 reviews)
5
898
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243
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76
2
48
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Location
Rooms
Service
Value
Hygiene
·
903ginag on Apr 04, 2024
Beautiful hotel in a nice area. The front desk staff are friendly and the hotel is very nice. I loved walking around the area too looking at all the old houses. The breakfast was fine. Typical hotel food and overpriced but not surprise. Would def stay here again if in the area.
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Ben C on Mar 27, 2024
I stayed at the Strathallan Spa in Rochester, New York, thinking they had a pool and spa as advertised online. When I got there, they told me there's no pool anymore, and the spa isn't even part of the hotel... it's across the street. They told me the pool had been removed around a year ago. I'm a disabled veteran with chronic pain, and I was really looking forward to using these amenities to help with that. This is the whole reason I booked the hotel. When I tried to leave because of this, the person at the front desk, Chelsea, basically told me that if I stayed, they couldn't help me out if I had complaints. It felt like a trick to keep me from getting my money back since I wouldn't be able to argue with my credit card company after staying the night. After you stay the night it's considered "services rendered" and they know this, hence them "strongly discouraging" me from checking out. They didn't offer me anything to make up for this, not even a free breakfast. They mentioned that the issue of falsely advertised amenities is known, especially on Expedia, and not on their direct website. I was told that customers bring this up often. From what I've seen in other reviews, the hotel tends to blame the customer, provide misleading responses, or even gaslight to downplay negative feedback. This business practice is unacceptable, and I'm in the process of filing complaints with the Better Business Bureau, Federal Trade Commission (FTC) for misleading advertising, NYS Consumer Protection Office, The American Hotel and Lodging Association (AHLA), and The Attorney General’s office. If you're in a similar situation, consider reaching out to the following agencies for support: Federal Trade Commission (FTC) for misleading advertising. NYS Consumer Protection Office. The American Hotel and Lodging Association (AHLA) The Attorney General’s office in NYS. This behavior by the Strathallan is disappointing, and I believe it's important for potential customers to be aware of their practices.
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Lynne M on Mar 18, 2024
The room was a king suite which was quite spacious with a fluffy pillow and comfortable bed. Upon check in, the friendly woman told us breakfast is served behind you in Char and gave us the hours. I'm not much of a breakfast eater but figured I'd grab a yogurt and muffin before hitting the road. There was a buffet with breads, yogurt, fruit, and eggs, bacon, and sausage, but I don't eat much at breakfast. My husband grabbed some mediocre eggs and a few slices of bacon. I asked if there was coffee and it was brought out promptly. We were surprised when a bill for 47.00 came. Perhaps partially my fault for not remembering that it was not included, but I also think the woman at check out should say, You can purchase breakfast at the restaurant located by the fireplace. That's a hefty price for a yogurt and muffin. Someone said they make pancakes and custom eggs and omelets. That was never indicated to us at all so I'm not sure if that is true. Anyway, I've learned a lesson. I would stay here again but probably walk somewhere down the road for breakfast. Live and learn!
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Marco_Coppa1976 on Mar 15, 2024
Amazing experience! The location is nice… close to downtown Rochester. Room cozy, clean and full of space. Great breakfast selection. I had then an issue with my since they tried to break in and steal it and the super professional personnel at the lobby supported me and helped with the policy to get the report done. Tks so much!
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TeenyWE on Jan 29, 2024
I travel often to Rochester for work (once a month) and the Strathallan is the BEST!! The staff are wonderful and the Char restaurant and bar are top notch. Truly a welcoming and warm atmosphere and the food is wonderful. Hattie’s (the rooftop bar) is a great place to catch the sunset and the fire pits make it cozy upstairs and downstairs when it’s chilly out.
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
240.0 sq.ft
Smoking policy – non-smoking available
TV
Newspaper
Air conditioning
Blackout Curtains
+ 14 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,730 taxes & fees
/ night
₹0
No cost EMI from ₹10,457
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,081 taxes & fees
/ night
₹0
No cost EMI from ₹11,409
240.0 sq.ft
Smoking policy – non-smoking available
TV
Newspaper
Air conditioning
Blackout Curtains
+ 14 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,730 taxes & fees
/ night
₹0
No cost EMI from ₹10,457
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,081 taxes & fees
/ night
₹0
No cost EMI from ₹11,409
240.0 sq.ft
Smoking policy – non-smoking available
TV
Newspaper
Air conditioning
Blackout Curtains
+ 13 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,730 taxes & fees
/ night
₹0
No cost EMI from ₹10,457
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,081 taxes & fees
/ night
₹0
No cost EMI from ₹11,409
400.0 sq.ft
Smoking policy – non-smoking available
TV
Newspaper
Air conditioning
Blackout Curtains
+ 14 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,022 taxes & fees
/ night
₹0
No cost EMI from ₹11,250
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,373 taxes & fees
/ night
₹0
No cost EMI from ₹12,202
400.0 sq.ft
Smoking policy – non-smoking available
TV
Newspaper
Air conditioning
Blackout Curtains
+ 14 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,197 taxes & fees
/ night
₹0
No cost EMI from ₹11,726
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,548 taxes & fees
/ night
₹0
No cost EMI from ₹12,679
400.0 sq.ft
Smoking policy – non-smoking available
TV
Newspaper
Air conditioning
Blackout Curtains
+ 13 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,197 taxes & fees
/ night
₹0
No cost EMI from ₹11,726
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹5,548 taxes & fees
/ night
₹0
No cost EMI from ₹12,679